Frequently Asked Questions
Do you have retail store locations?
No. Nook & Nest is an online-only store, so we do not have physical retail locations.
Do you offer bulk or wholesale orders?
We do not currently offer a formal wholesale program. For larger orders, contact support@mynookandnest.com and we will let you know what options are available.
Do you have active discount codes or promotions?
Yes. New customers can receive 5% off their first order with code WELCOME5. We also run limited-time promotions; current offers are shown on the storefront and at checkout.
How can I contact customer service?
Email support@mynookandnest.com or use our contact page. Please include your order number when asking about an existing order.
Do you offer express shipping?
We do not currently guarantee express shipping. If an expedited option is available for your order, it will appear at checkout.
Do you ship internationally?
No. Nook & Nest currently ships physical products to United States addresses only. We do not currently ship to Jamaica or other international destinations.
Do you offer free shipping?
Yes. Free standard U.S. shipping applies to eligible orders of $75 or more. Orders under $75 are charged $4.95 shipping, shown at checkout before payment.
What countries do you ship to?
We currently ship to the United States only.
Do you allow customers to request and manage their own returns?
Returns require authorization. Contact support@mynookandnest.com before sending anything back so we can review the request and provide an approved return address and instructions.