Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Nook & Nest. These Terms of Service govern your use of our website and purchase of products from Nook & Nest. By accessing the site, placing an order, or using our services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the site.

SECTION 1 - ELIGIBILITY AND ACCOUNTS

You must be at least the age of majority in your state to place an order. You are responsible for providing accurate, current information and for maintaining the security of any account credentials.

SECTION 2 - PRODUCTS AND AVAILABILITY

We make reasonable efforts to display products and colors accurately, but screen settings may affect appearance. Product descriptions, pricing, availability, and quantities may change without notice. We may limit or discontinue products at our discretion.

SECTION 3 - ORDERS AND CANCELLATIONS

Submitting an order is an offer to purchase. An order is accepted when we confirm it and receive payment. We may decline, correct, or cancel an order and will notify you using the contact information provided. Requests to cancel must be made promptly and are not guaranteed after acceptance or processing. Returns are governed by our Return and Refund Policy.

SECTION 4 - PRICES, TAXES, AND PAYMENT

Prices and promotions may change without notice. The price charged is the price shown at checkout and in your order confirmation. Applicable U.S. sales taxes and shipping charges are shown at checkout. You authorize us and our payment providers to charge the selected payment method and agree to provide complete, accurate billing information.

SECTION 5 - U.S. SHIPPING AND DELIVERY

We ship physical products only to addresses within the United States. Delivery estimates are not guarantees and may be affected by carrier delays, weather, address issues, inventory changes, peak-season volume, or other events outside our reasonable control. Customers must provide a complete and accurate U.S. delivery address. See our Shipping Policy for current shipping costs, estimates, tracking, and delivery procedures.

Orders are fulfilled from our primary U.S. warehouse:
JH Global Warehouse INC
20 Haypress Road, Suite 306
Cranbury, NJ 08512, United States
Phone: +1 909-586-2127

SECTION 6 - RETURNS AND REFUNDS

Returns require written authorization and are subject to our Return and Refund Policy. Do not send an item to any address without written instructions from Nook & Nest.

SECTION 7 - INTELLECTUAL PROPERTY

The site and its content, including names, logos, text, images, graphics, videos, and designs, are owned by Nook & Nest, Shopify, or their respective licensors and are protected by applicable intellectual-property laws. You may use the site for personal, non-commercial purposes only and may not reproduce or exploit its content without written permission.

SECTION 8 - THIRD-PARTY SERVICES AND LINKS

The site may include third-party services, apps, or links. These are provided for convenience and may be governed by the third party’s own terms. Nook & Nest is not responsible for third-party content, products, services, or transactions.

SECTION 9 - SHOPIFY

Nook & Nest is powered by Shopify. Sales and purchases are made directly with Nook & Nest, not Shopify. Shopify is not responsible for products, fulfillment, returns, refunds, or disputes between you and Nook & Nest, to the extent permitted by law.

SECTION 10 - PRIVACY

Information collected through the site is handled under our Privacy Policy. Shopify and service providers may process information as needed to operate checkout, payments, fulfillment, fraud prevention, customer support, and related services.

SECTION 11 - DISCLAIMERS AND LIMITATION OF LIABILITY

The site and its content are provided on an “as available” basis. To the extent permitted by law, Nook & Nest disclaims implied warranties and will not be liable for indirect, incidental, special, or consequential damages arising from use of the site or purchase of products. Nothing in these Terms limits rights that cannot legally be limited.

SECTION 12 - GOVERNING LAW

These Terms are governed by applicable laws of the United States and the state where Nook & Nest is legally organized, without regard to conflict-of-law rules.

SECTION 13 - CHANGES

We may update these Terms from time to time. The revised version will be posted on this page with its effective date. Continued use of the site after changes are posted means you accept the revised Terms.

SECTION 14 - CONTACT

Questions about these Terms should be sent to support@mynookandnest.com. For returns, shipping, and order support, please include your order number.